Senior Network Engineer (Spine-Leaf / VXLAN / Technical Support) - #1110481

• Salary range: $7000 - $8000

• AWS and Performance Bonus provided

• Working days & hours: 9:00AM – 6:00PM (Monday – Friday) 

• Working Location: Ang Mo Kio

• Excellent Welfare & Benefits

• Well Established Network Provider Company

Job Scope

• Provide on-site and remote technical support for customers, troubleshooting and repairing switches, optical modules, and related network equipment.

• Be familiar with Spine-Leaf, VXLAN, EVPN, and other data center network architectures; conduct issue identification and resolution based on customer needs.

• Contribute to the construction of a typical problem knowledge base, create troubleshooting documentation and technical FAQs.

• Collaborate with R&D and testing teams by providing feedback on product issues and improvement suggestions.

• Handle escalated after-sales service cases for key customers.

Requirement

• Degree in Computer Communications, Network Engineering or equivalent

• Minimum 3 years related experience in network equipment after-sales/technical support

• Familiar with Layer 2/Layer 3 network protocols is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492