Patient Service Associate, Inpatient Operations - #1110334

Location: West
Salary: Up to $2,600 + AWS + Variable Bonus

About the Role
As a Patient Service Associate, you will be an ambassador of the organisation, dedicated to providing excellent service to patients and their families. You will play a key role in ensuring a smooth discharge process and supporting patients in their financial and follow-up arrangements.

Key Responsibilities

• Assist in payment collection for discharging patients

• Conduct financial counselling for inpatient stay/charges

• Perform patient discharge procedures

• Arrange follow-up appointments for inpatients

• Support additional responsibilities as assigned by supervisors

Requirements

• Minimum GCE N Levels with at least 1 year of customer service experience

• Strong interpersonal and communication skills, able to engage staff at all levels

• Passionate about serving patients with empathy and care

• Willing to work on 2 rotating shifts, including weekends and public holidays

Shift Hours

• Monday to Friday: 8am–5pm or 11am–8pm (rotating)

• Saturday: 8am–5pm

• 5-day work week (if rostered on Saturday, a weekday off will be provided)

How to Apply:

If interested, please send your resume to [email protected] or by clicking the “Apply Now” button. 

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only short-listed applicants will be notified.

Naw Thet Nwe Oo

Registration No: R25127887

EA Licence No: 12C6253