Sales Rep (Key Account Executives) - #1110306

About the role

Pan-Malayan Pharmaceuticals Pte Ltd is seeking an Sales Rep (Key Account Executives) to join our dynamic Sales team. As an Sales Rep, you will play a crucial role in maintaining our sales record and ensuring the smooth operation of our sales processes. This full-time position offers an excellent opportunity to develop your skills in a fast-paced, collaborative environment.

Key Performance Indicators:

• Active coverage of accounts through building strong relationships, visits/another engagements & strategy/activity plan.

• Achieve sales targets and KPIs for assigned accounts and territory.

• Customer acquisition to POM and retention to meet platform growth targets.

• Identifying areas of new business opportunities within current client relationships & explore new spaces for sales & products or categories.

• Develop and maintain strong, long-term relationships with key stakeholders (e.g., decision-makers, procurement officers, healthcare professionals)

Job Responsibilities and Duties

• Manage customer acquisition and retention programmes with CRM & active use of sales data

• Forge/Maintain relationships with new and key business partners

• Gather market intelligence on market trends, business opportunities and competitor audit

• Work with supporting departments to improve our services based on customer feedback

• Leverage on internal resources and technology to optimize the customer experience

• Regular weekly & monthly updates

• Create and manage business plans for key accounts, including forecasts and sales pipelines.

• Analyse customer data, market trends, and competitor activity to develop effective account strategies.

Serve as the main point of contact for strategic accounts.