Financial Insurance Email/Customer Care Call Centre (Claims) - #1110216

Are you a people person with excellent communication skills? Join our team as a Customer Service Executive and be the voice that makes a difference!

What You’ll Do:

- Ensure claim enquiries and requests received through emails are responded to within the expected turnaround time.

- Where required, ensure calls to policyholders and distribution representatives relating to claim decisions are promptly rendered.

- Undertake other projects or ad-hoc assignments/tasks delegated by the Unit Head.

- Take accountability for considering business and regulatory compliance risks and take appropriate steps to mitigate them.

- Maintain awareness of industry trends on regulatory compliance, emerging threats, and appropriate steps to mitigate risks.

What We’re Looking For:

- Passionate about customer service (email or call).

- Diploma/degree holders with relevant experience preferred.

- Strong interpersonal and communication skills.

- Willingness to work overtime when required.

What’s in It for You?

- Competitive salary: $3,500 to $3,800 per month (based on experience).

- 14 days of annual leave.

- Medical allowance.

- Completion bonus of one month’s salary.

- Opportunities for career growth and advancement within the company.

Send your resume to Edward Liau Xianke at [email protected].

Edward Liau Xianke

R1217423

Cornerstone Global Partners

Licence number: 19C9859