Deputy Manager, IT (Infrastructure & Operations) - #1109984

Job Summary:

We are seeking a highly skilled and proactive Deputy Manager – IT Infrastructure and Operations to oversee and optimise our IT systems, ensuring stability, scalability, and security. This role requires an experienced professional with a deep understanding of networking, cloud solutions, cybersecurity, and enterprise architecture. The ideal candidate will support strategic IT initiatives while managing day-to-day IT infrastructure operations.

Job Responsibilities:

• Strong understanding of IT infrastructure components including networking, servers, storage and cloud computing.

• Lead the design, implementation and maintenance of IT infrastructure including networks, servers, storage, and cloud environments.

• Experienced and deep knowledge with virtualisation technologies and enterprise architecture.

• Evaluate IT policies, procedures and controls in ensuring adherence to best practices.

• Assist and facilitate in IT Audits (Internal and External).

• Monitor IT systems for potential threats, weaknesses, and emerging risks.

• Monitor system performance, troubleshoot issues and drive continuous improvement to enhance reliability and efficiency.

• Stay up to date with industry regulations, best practices and evolving cybersecurity trends in protecting company data and systems.

• Oversee IT security ensuring compliance with policies and implementing measures to protect company data and assets.

• Manage vendor relationships, procurement and contracts to optimise IT investments and services.

• Support the IT Manager in strategic planning and budget allocation for infrastructure projects.

• Collaborate with cross-functional teams to align IT infrastructure with business needs and objectives.

• Assist in the development of disaster recovery and business continuity plans.

• Provide leadership and mentorship fostering professional growth and skills development within the department.

Job Qualifications:

• Bachelor’s degree in Information Technology, Computer Science or related field.

• Minimum 5+ years of experience in IT infrastructure management, including networking, cloud computing and cybersecurity.

• Proven ability to lead and manage IT projects ensuring timely and cost-effective execution.

• Strong knowledge of networking, virtualisation technologies, enterprise systems and cloud platforms (AWS, Azure etc).

• Strong problem-solving and analytical skills with the ability to respond quickly to address system outages and technical challenges.

• Effective communication and stakeholder management skills in translating technical requirements into business solutions.

• Excellent report writing and communication abilities.

• Risk assessment skills in mitigating potential technical failures or security threats.

• Ability to work over weekends and nights, if required to.

Preferred Certifications:

• Cisco Certified Network Associate (CCNA) / Cisco Certified Network Professional (CCNP)

• Cloud Certification: Azure Solutions Architect / AWS Certified Solutions Architect

• ITIL Foundation

• PMP Certification

• SSCP / CISSP Certification

This is an exciting opportunity to contribute to a growing organization and shape its IT infrastructure landscape. If you are passionate about technology leadership and innovation, we’d love to hear from you!