Technician - #1109437

The National Kidney Foundation (NKF) is dedicated to promoting kidney health and providing quality, highly subsidised dialysis treatment and holistic care to patients. We strive to be an advocate and integrator for the community, by the community.

While supporting kidney failure patients with quality dialysis and integrated care, NKF’s greater mission lies in preventing or delaying kidney failure through health education, deeper community integration, and strategic partnerships.

As we work toward our Future Forward 2030 vision, we remain committed to:

·       Tackling the growing prevalence of kidney failure

·       Enhancing patient support and care

·       Leveraging technology to improve the efficacy and quality of treatment

We are looking for a disciplined and dependable Technician to join the Facilities team. Reporting to the Supervisor, you will handle daily repair and maintenance, coordinate with contractors, respond to emergencies, and play a proactive role in preventing breakdowns, all while improving systems and enhancing service delivery. Your responsibilities are as follows: 

Maintenance & Repairs

Perform daily minor repairs and maintenance at NKF Dialysis Centres.

Ensure timely rectification of defects to minimise disruptions (to be completed within the day or an acceptable time frame).

Proactively conduct preventive maintenance checks to reduce breakdowns and downtime.

Contractor & Emergency Support

Coordinate and supervise contractors for minor/ad-hoc works, ensuring quality completion.

Respond to after-hours emergencies and support critical facility issues when required, this includes during the weekends as well.

Monitoring & Reporting

Update Reporting Officer on outstanding issues and follow through with rectification plans.

Gather on-ground feedback to identify areas for improvement.

Service Improvement & Innovation

Continuously seek ways to improve maintenance processes and user experience.

Demonstrate initiative in problem-solving and contribute innovative ideas to enhance service delivery.

Qualifications

Nitec / ITC (Level 3) in Building Services or equivalent

Experience

2 to 4 years of hands-on experience in building maintenance.

Experience in Mechanical & Electrical (M&E) services will be an added advantage.

Key Competencies

Preventive & Corrective Maintenance- Skilled in conducting routine checks, identifying faults early, and performing timely rectifications to minimise downtime.

Contractor & Emergency Coordination- Capable of supervising contractors and responding effectively to urgent or after-hours facility issues.

Effective Communication & Stakeholder Engagement- Able to liaise professionally with internal teams, contractors, and end-users to ensure smooth operations.

Task Planning & Time Management- Strong organisational skills to prioritise work, manage schedules, and complete tasks independently.

Personal Attributes

Proactive and self-motivated, always looking to improve processes and service delivery.

Independent and responsible, with the ability to work with minimal supervision and high accountability.

Disciplined and consistent in work quality, punctuality, and adherence to safety standards.

Mature and composed, especially in handling emergencies or high-pressure situations.

Flexible and committed, willing to work overtime when needed and adapt to changing needs.

Detail-oriented with a strong focus on delivering high-quality and thorough work.

Additional Requirements

Possession of a Class 3 driving licence is preferred.

Willingness to work overtime when required.