Corporate Travel Executive - #1109433

Duties and Responsibilities

• Provide accurate travel arrangements for corporate accounts including air, hotel, car, ground transportation, visa and, travel insurance arrangement

• Understand clients’ need for complete accurate records of bookings and, offer best alternatives available in terms of pricing & routing. 

• Ensure high level of professionalism and customer satisfaction delivered in accordance to the Service Level Agreement and clients’ travel policies.

• Undertake high level of confidentiality.

• Provide feedback based on usage of workplace technology.

• Build and maintain good working relationships with travellers and travel arrangers.

• Report client dissatisfaction of product and services delivery to the management.

• Undertake after-office-hours emergency line duty as and when assigned.

• Any other duties as assigned by Team Lead/HOD/Operations Manager/General Manager.

Working Location: Gombak Drive 

Pre-requisites:

• Diploma, GCE A/O level, with IATA/UFTAA certification preferred

• Preferably with minimum 02 years of related experience in Corporate Travel and/or Airlines industry

• Well versed in GDS system (preferably Sabre)

• Good verbal and written communication and interpersonal skills

• Meticulous and ability to work well in a fast-paced environment

• Customer focused and good team player with collaborative mindset to drive best outcomes

• Due to work pass quota, we are only able to accept Singapore Citizen applicants