Customer Experience Officer @ North Region - Gross up to $2580 p.m. - #1109419

P-Serv is partnering with a leading transport statutory board to recruit Customer Service Officers. Be the friendly face of Singapore’s transport network and help commuters get where they need to go.

Working Hours / Location:

Rotating Shift: 4 Days Work, 2 Days Off

• 10am to 10pm & 10pm to 10am (with 2 hours break)

• Woodlands MRT / Marsiling MRT

• With attractive Allowances + Incentives!

Job Responsibilities:

• Support daily operations to ensure all tasks and workflows run smoothly

• Handle enquiries and assist in resolving potential issues promptly and effectively

• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions

• Reconcile daily cash collections with system reports at the end of each shift

• Perform other ad-hoc tasks and duties as assigned

Job Requirements:

• Minimum GCE N Level qualification

• Prior experience in cashiering and customer service will be an advantage

• Cheerful, proactive, and a strong team player with a positive work attitude

• Detail-oriented with good communication and interpersonal skills

• Able to multitask and perform under a fast-paced environment

• Maintains professionalism, confidentiality, and discretion in handling work matters

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No:  R21102746 | EA Personnel Name: Tay Hui Huang