Export Customer Service Executive (Logistics MNC/ Airfreight) - #1109368

- Direct Contact with Customers with outstanding friendly and reliable service offered

- Ensuring to provide the flight details to customer within the stipulated time upon receiving the booking

- Check on the Export Documents Compliance when processing the export work order

- Apply the correct export permit and other export custom processed on timely manner

- To answers all call within 3 ringing tone

- Monitor the onboard status without fail and to informed customer on any irregularity

- Good communication among all related department concern E.g. Ops, Warehouse, Traffic , planning team

- Always ensuring that the Airfreight rates apply is correct and updated.

- Constantly aware and update on new changes / requirement by airlines or governmental requirement

- Ensure that all monthly customer report is submitted on timely manner without fail

- Liaising with internal and external stakeholders for shipment status and handling

- Ensuring all shipments are duly accounted and arranged as per SOP

- Working with Sales / other function groups for special arrangements

Requirements

·       Minimum Diploma

·       5 years’ experience within the same industries / field

·       Require knowledge of computer (e.g., Excel, Words, PowerPoint etc.)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to [email protected]

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