Customer Experience Officer @ North Region - Gross up to $2580 p.m. - #1109000

P-Serv is partnering with a leading transport statutory board to recruit Customer Service Officers. Be the friendly face of Singapore’s transport network and help commuters get where they need to go.

Working Hours / Location:

• 10am to 10pm & 10pm to 10am (with 2 hours break)

• Woodlands MRT / Marsiling MRT

• Rotating Shift: 4 Days Work, 2 Days Off

• With attractive Allowances + Incentives!

Job Responsibilities:

• Support daily operations to ensure all tasks and workflows run smoothly

• Handle enquiries and assist in resolving potential issues promptly and effectively

• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions

• Reconcile daily cash collections with system reports at the end of each shift

• Perform other ad-hoc tasks and duties as assigned

Job Requirements:

• Minimum GCE N Level qualification

• Prior experience in cashiering and customer service will be an advantage

• Cheerful, proactive, and a strong team player with a positive work attitude

• Detail-oriented with good communication and interpersonal skills

• Able to multitask and perform under a fast-paced environment

• Maintains professionalism, confidentiality, and discretion in handling work matters

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No:  R21102746 | EA Personnel Name: Tay Hui Huang