Customer Service - Livechat Support (UP $2300 + Bonus, Ubi, WFH/WFO, 1 Year) - #1108768

RecruitFirst is hiring! You will be outsourced to:  
  
Job Details:
• Location: Ubi
• Salary: Up to $2300 + 1 Month Completion Bonus
• Duration: Immediate notice - 12 Months Renewable
• Working hours: 5.5 days per week (1 day WFH during weekday, weekend WFH) 
• Monday - Friday 8.30am - 6.00pm
• Sat/Sun Morning: 830am 130pm (usually WFH) 
• Sat Afternoon: 12pm 6pm (usually WFH) 

Job Scope:
• Provide customer service support via LiveChat
• Answer Customer comments and reviews on Social media and App stores : Facebook, Instagram , Appstore, Google Play , other review sites (open comments and direct messages)
• Raise Service Request and work with IT support to close cases
• Monitor competitive activity on social media and produce weekly management report.

Requirements:
• Candidates with experience with email/chat support experience in tech or subscription services are preferred
• Familiar with Apps and social media platforms
• IT Savvy and good command of English
• Good customer service skills

Interested applicants, please send your resume to [email protected] or click here to apply now.
All applications will be treated with strictest confidentiality. We regret that only shortlisted candidates will be notified. Thank you.                                       
                                         
Kadie Chang Yan Yu (R24123111)                                      
RecruitFirst Pte Ltd E.A.13C6342