Assistant Operation Manager/Supervisor (Airfreight-Tradenet) -Up to $4700 + AWS - #1108646

• Position : Assistant Operation Manager (Airfreight)

• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)

• Working hours : 5 days (Monday-Friday office hours)

• Salary (commensurate with experience): Up to $4700 + AWS +Bonus + Mobile + 14 days Annual leave

• Duration :Permanent

• Industry : Logistics/Freight - MNC

Responsibilities

• Supervise daily air import and export activities to ensure timely processing and delivery of shipments.

• Review shipping documents such as MAWB, HAWB, permits, and customs declarations to ensure accuracy and compliance.

• Verify costing and billing to ensure correctness and timely invoicing

• Monitor team workloads, operational timelines, and resource allocation.

• Liaise with airlines/co-loaders, freight forwarders, customs brokers, and ground handling agents to ensure smooth cargo movement.

• Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.

• Ensure shipment status updates are communicated clearly to internal stakeholders and customers.

• Lead, train, and support a small team of air operations executives to meet performance and service standards.

• Act as the first point of escalation for operational issues and client concerns.

• Support recruitment, onboarding, and continuous development of operational staff.

• Ensure adherence to internal SOPs and external regulatory guidelines (CAAS, IATA, Singapore Customs, etc.).

• Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control

• Participate in audits and internal control checks.

• Identify areas for improvement and implement process enhancements for operational efficiency.

• Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs.

Requirement:

• Diploma or Degree in Logistics, Supply Chain Management, or a related discipline.

• Minimum 2-3 years of airfreight operations experience (import/export), with a minimum of 1–2 years in a supervisory or team lead role.

• Sound knowledge of air cargo procedures, customs clearance, documentation, and Tradenet processing

• Proficient in Microsoft Office tools and logistics systems such as Tradenet and CCN (CUBEforall).

• Familiar with bonded warehouse operations, Free Trade Zones (FTZ), and handling time-sensitive cargo such as perishables and pharmaceuticals (preferred).

• IATA Dangerous Goods Regulations (DGR) certification.

• Air Cargo Security training or equivalent.d.

• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

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Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684