Technician (Tech Support- Investigation & Maintenace) - #1108600

Job Responsibilities:

• Attend to reported gas incidents and gas supply abnormalities such as gas fires, poor gas supply pressure, suspected gas leaks, etc. 

• Perform site investigations and rectification work, coordinating with relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies and submission of reports.

• Respond to customer service requests including installing/ replacing/ troubleshooting gas appliances, servicing of gas stoves, conducting soundness tests on gas installations, etc.

• Handle customers’ enquiries/ feedback and manage service recoveries.

• Manage the collection, issuance and return of meter, prepare and process billing and submit monthly report.

• Prepare gas incident reports.

• Maintain the housekeeping of company vehicle.

work scheme: 4 days per week

Requirements:

• Higher Nitec or Nitec in Mechanical or any Engineering discipline.

• Relevant work experience and technical knowledge in gas, plumbing, sanitary, or electrical systems will be an advantage.

• Able to work independently and as a team player.

• Possess good interpersonal and communication skills, with experience in contract management and customer service.

• Possess a driving license (class 3).