Front Desk Receptionist - #1108532

Join Our Team as a Front Desk Receptionist!

We are on the lookout for an enthusiastic and customer-focused Front Desk Receptionist to be the welcoming face of our education centre!

As the first point of contact for students and their families, you will play a key role in creating a warm, professional, and reassuring experience from the moment they walk through our doors.

About the Role

This is a full-time position where you'll provide top-notch front desk and customer service support.

Key Responsibilities

1. Welcome Visitors

• Offer a warm and professional welcome to all students, parents, and guests

• Create a reassuring and positive first impression of our centre

2. Handle Inquiries

• Manage incoming calls, emails, and walk-in questions

• Provide accurate and helpful information about our programmes and services

3. Manage Student Matters

• Oversee student registration and maintain up-to-date records

• Handle course fee collection and ensure proper documentation

4. Customer Relationship Management

• Build friendly and professional relationships with students and families

• Address and resolve concerns with care, empathy, and efficiency

5. Provide Administrative Support

• Assist with daily administrative and operational tasks

• Ensure the smooth and efficient running of the centre

What We’re Looking For

• Excellent Communication: Strong verbal and written English skills

• Organised & Detail-Oriented: Able to multitask and manage time well

• Positive Attitude: Friendly, proactive, and genuinely enjoys helping others

What We Offer

• Career Development: Opportunities for long-term growth and professional development

• Attractive Remuneration: Competitive salary, annual increment, and year-end performance bonus

• Supportive Team Culture: A warm, collaborative, and supportive workplace

• Variety of Benefits: Perks to support work-life balance and personal well-being

Work Location

Punggol – Waterway Point or new Punggol Coast Mall

Working Hours

Wednesday to Sunday: 8:45 AM – 6:30 PM
Off Days: Monday & Tuesday

Be the Heart of Our Centre – Where Every Smile Starts with You!

Apply now and help us make a difference in every family’s journey.