Customer Service Officer (Jurong Gateway) - #1108143

Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Jurong Gateway (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500 

Job Responsibilities: 

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers. 

• Promote centre programmes to potential and existing customers

• Build relationships with our customers

• Handle phone and email queries effectively and promptly

• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre

• Management or teachers. 

• Responsible for center's inventory and simple logistics

• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.

• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.

• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).

• Open to be deployed at other centers due to work exigencies

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474