Beauty Advisor (5.5 Days/Week) - #1108092

About our company 

NOVELA is Singapore's first multi-brand premium beauty retail store established in 2012. We focus on the integration of international hidden gems and cult favorite products aimed at providing consumers with a premium shopping experience at all retail stores islandwide. At present, we have 7 retail stores in the following locations: 

Beauty Advisor / Senior Beauty Advisor

Working hours: 5.5 days work week/ 44 hours

Outlets: Novena Velocity, Bugis Plus, Tampines 1, PLQ, IMM, Yuehwa and Waterway point 
 

Job Description 

1. Recognize sale opportunities and be able to capitalize on upselling/ cross-presentation of items or services at the point of service.  

2. Contributes to achieving store goals in sales and service 

3. Participate on managing deliveries (unpacking, preparing, re-shelving or storing stock) 

4. Explaining the value and benefit of the Brand Membership to customers 

5. Engages customers in conversation and establish a connection to understand their needs 

6. Deliver premium retail experience by offering excellent after sales service/follow up  

7. Cultivate customer relationships to stimulate word of mouth and grow client database 

8. Demonstrate good product knowledge across a variety of brands 

9. Any other ad hoc duties assigned by Store in Charge / Store Manager 
    

Job Requirements: 

• At least 3 years retail experience 

• Passionate about beauty and retail industry 

• Excellent customer service and sales driven 

• Good team player with a positive personality