Assistant Restaurant Manager - #1108060

We’re Hiring: Assistant Restaurant Manager, Jade Phoenix

Creating Moments. Connecting Members. Building Community.

Do you thrive on creating unforgettable dining moments and bringing people together? We are seeking an Assistant Restaurant Manager who is more than just a leader. Someone who sets the vibes, champions exceptional service and turns every experience into a lasting memory.

In this role, you will lead our front-of-house operations, supporting and inspiring them to deliver their best. and provide service that creates a memorable experience for every guest. If you believe great hospitality starts with heart, and you are ready to lead with passion and purpose, we would love to have you on board!

Key Responsibilities

·        Welcome members and guests warmly, making them feel right at home.

·        Supervise service staff, ensuring high standards of quality, cleanliness, and guest experience are consistently met.

·        Foster positive relationships with members to enhance their dining experience and build loyalty.

·        Coach and mentor team members to uphold and deliver consistent service excellence.

·        Address member concerns promptly and professionally.

·        Proactively gather feedback to understand members’ preferences and expectations better.

·        Collaborate closely with the kitchen and service teams to ensure seamless operations.

·        Maintain strict adherence to hygiene, safety, and cleanliness protocols.

·        Comply with the Club’s policies, standard operating procedures (SOPs), and grooming guidelines.

·        Perform any other duties assigned by the management team to support overall F&B operations.

Requirements

·        Diploma in Hospitality Management or GCE ‘O’ Level.

·        At least 2 years of experience in the F&B industry, preferably in a supervisory or managerial capacity

·        Well-groomed with a consistently professional appearance.

·        Strong interpersonal and communication skills to connect with, motivate and lead the team.

·        Positive and proactive attitude with a readiness to take initiative and motivate others.

·        Calm and composed under pressure, maintaining focus to guide the team through busy and challenging situations.

·        Basic knowledge of POS systems and cash handling is a plus.

·        Able to work on rotating shifts, including weekends and public holidays.