Patient Service Associate (Hospital/Office Hour/Shift/Islandwide) (ID: 673687) - #1108030

Our esteemed client in the healthcare industry is looking to hire Patient Service Associates to join their growing team!

• 2 mins walk to MRT

• Supportive and collaborative work culture

• Competitive remuneration package

Responsibilities:

• Provide courteous and professional responses to patient inquiries.

• Handle and escalate patient feedback to the appropriate supervisor promptly.

• Perform accurate patient registration and screening, ensuring confidentiality and data integrity.

• Ensure timely billing and same-day collection of payments.

• Maintain clinic readiness, including cleanliness and proper functioning of self-service kiosks and waiting areas.

• Support appointment coordination for both new and follow-up visits.

• Assist clinicians and therapists to facilitate smooth and efficient consultations.

• Monitor patient wait times and keep them informed proactively.

• Promote and assist patients in using self-help kiosks and mobile app.

• Take on additional administrative support duties as required (e.g., handling statistics, logistics).

Requirements:

• Minimum GCE “N” Level.

• Prior exposure to the healthcare or service industry is preferred.

• Proficient in Microsoft Office and basic IT tools.

• Able to multitask in a fast-paced environment.

• Service-oriented mindset and willingness to learn and adapt.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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