Field Service Technician (Contract / Class 3 License) - #1107928

Responsibilities

• Responsible for the delivery and collection of products.

• Upon delivery of products ensure that the products function at the maximum level of safety and effectiveness.

• Make adjustment to products to ensure a match with patient specifications as required.

• Ensure any such adjustments are reported and completed in accordance with protocol.

• Answers queries of customers where appropriate when placing products. Refers more complex queries to the appropriate Sales colleague or Operation Manager.

• Works together with operations and customer service colleagues to ensure that customers are provided with products in accordance with agreed timeframes and product quality levels.

• Delivers and recovers equipment in a timely, safe and hygienic manner, following operational procedures.

• Ensures accurate record keeping of equipment issued to and recovered from customers.

• Participates in the provision of a 24 hour on-call and weekend shift service as required to deliver emergency products.

• Delivers products in accordance with the precise specification.

• Maintain a good level of product knowledge, though actively participating in product training sessions.

• Carry out inspection and repair of products in local.

• Assist processing customer order via Detrack system.

• Assisting to execute all transactions in the “KISS SYSTEM” pertaining to rental and return of equipment.

• Must able to drive with valid class 3 driving license

Requirements

• Minimum Education: Higher NITEC / Diploma in Mechanical Engineering / Mechatronics / Electrical & Electronic / Biomedical Engineering

• Experience in a similar capacity is advantageous

• Must able to drive with valid class 3 driving license

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)