Billing Officer – Airfreight - #1107821

About the role

Changi East Region-based AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD., a leading provider of freight/cargo forwarding services, is seeking a highly organised and detail-oriented Billing Officer – Airfreight to join their team. In this full-time role, you will be responsible for the efficient processing and invoicing of airfreight shipments, playing a crucial part in the company's success.

What you'll be doing

1.       Invoicing and Billing:

• Generate and send accurate invoices to customers or clients.

• Ensure that billing is done according to the company’s policies, client agreements, and payment terms.

• Review client accounts and billing histories to ensure accuracy and completeness.

• Correct billing errors and discrepancies promptly.

2.       Data Entry and Record Keeping:

• Input billing data into the company’s accounting or billing system.

• Maintain detailed records of transactions, invoices, and payment histories.

• Ensure that client and payment information is up to date in the system.

3.       Customer Service:

• Address and resolve client billing inquiries and disputes.

• Provide support to clients regarding billing and payment concerns.

• Assist clients with setting up payment plans or resolving issues related to their invoices.

4.       Reporting:

• Prepare and generate regular reports on billing and payment statuses for management.

• Assist in reconciling accounts receivable balances.

• Maintain accurate records to assist in the preparation of financial reports.

 5.       Compliance and Auditing:

• Ensure that billing practices comply with financial regulations, company policies, and industry standards.

• Assist in audits by providing necessary documentation and supporting information.

Job Requirements:

• Min 1 years of experience in billing, invoicing, or accounts receivable preferred

• Proficient in Microsoft Excel and comfortable handling data entry and reports

• Strong attention to detail with the ability to spot and resolve billing

• Ability to work well independently, under pressure and meet tight deadlines

What we offer

• Competitive salary and performance-based bonuses & Incentives

• Shift and Overtime Allowance

• Medical and Dental Benefits

• Ample opportunities for professional development and career advancement

• A collaborative and inclusive company culture

If you are excited by the prospect of joining our dynamic team, apply now to become our next Billing Officer – Airfreight.