Senior Executive / Assistant Manager, Property Operations (M&E) - #1107598

Job Description/Responsibilities:

1. Maintenance Management

• Plan, schedule, and oversee the preventive and corrective maintenance of M&E systems, including ACMV, electrical, plumbing, elevators, and fire protection systems.

• Ensure compliance with statutory requirements for equipment and systems, such as inspections and certifications.

• Conduct regular inspections of M&E installations to identify potential issues and recommend solutions.

2. Vendor and Contractor Management

• Manage and supervise external service providers and contractors to ensure service quality and adherence to maintenance schedules.

• Evaluate and negotiate contracts, ensuring cost efficiency without compromising quality.

• Oversee repair works and renovations to ensure they align with mall standards and safety regulations.

3. Energy Management

• Monitor and analyse energy consumption, proposing strategies for energy efficiency and cost reduction.

• Implement and maintain energy management systems (eg. Building Management System, BMS).

• Stay updated on sustainability initiatives and ensure compliance with green building standards if applicable.

4. Budgeting and Cost Control

• Prepare and manage budgets for M&E operations, ensuring cost-effective use of resources.

• Track expenses and ensure all works remain within approved budgets.

• Provide detailed reports on expenditures and recommend cost-saving measures.

5. Crisis and Risk Management

• Lead emergency response efforts for M&E-related incidents, such as power outages, fire alarm activations, or equipment malfunctions.

• Develop and maintain contingency plans for critical system failures.

• Ensure compliance with safety protocols to mitigate operational risks.

6. Compliance and Reporting

• Ensure all M&E operations comply with local building codes, workplace safety, and health regulations.

• Prepare and submit regulatory documentation and reports.

• Coordinate audits and inspections from government authorities or certification bodies.

7. Team Leadership and Development

• Supervise and guide the in-house M&E team, providing training and development to enhance their technical skills.

• Delegate tasks effectively and monitor performance to ensure high operational standards.

• Foster a culture of teamwork and accountability among staff.

8. Project Management

• Manage M&E aspects of renovation or upgrading projects, ensuring timely completion and quality assurance.

• Coordinate with architects, engineers, and contractors during planning and execution phases.

• Monitor project progress and address technical challenges.

9. Technology Integration

• Evaluate and adopt new technologies to enhance operational efficiency, such as IoT for predictive maintenance or smart building solutions.

• Maintain and troubleshoot automated systems, ensuring their optimal performance.

Undertake any other duties as assigned by Senior Manager, Property Operations.

Key Qualification

• Diploma or Degree in Mechanical, Electrical, Facilities Management, Building Services, or related engineering discipline.

• Minimum 3–5 years of relevant experience in M&E operations, preferably within a retail or commercial building environment.

• Strong technical knowledge of building systems and statutory requirements.

• Familiar with BMS (Building Management System), permit-to-work systems, and maintenance software.

• Good communication and coordination skills with both internal stakeholders and external vendors.

• Ability to work independently and respond promptly during emergencies or breakdowns.

• Hands-on, solution-oriented, and proactive in maintenance and facilities issues.

Preferred Qualifications / Skills:

• Fire Safety Manager (FSM) certification is an advantage

• Green Mark / Energy Management knowledge will be a plus

• Familiarity with workplace safety practices (WSH certifications)