Systems & Automation Technologist - #1107584

As a Systems & Automation Technologist, you will be an integral individual contributor driving innovation across Tara’s digital tools and systems. You will be responsible for managing and supporting multiple enterprise applications, including our Grant Management System (GMS), automation platforms, CRM, and FP&A systems. You will also play a key role in exploring and laying the groundwork for the future use of AI/ML tools to enhance operational efficiency.

This role blends technical depth with cross-functional collaboration and emphasises regional coordination with diverse stakeholders across Asia. Your contributions will directly enhance Tara’s ability to support impactful climate action in the region. The successful candidate will not only execute but also lead technical projects that improve organisational efficiency and effectiveness.

The main areas of responsibility are: Enterprise Systems (60%)

• Serve as the Subject Matter Expert (SME) for the Fluxx Grant Management System, ensuring configuration, access, and continuous improvement meet evolving needs.

• Provide light-touch support for Grantelligence (based on Domo), with the ability to troubleshoot issues and assist report owners when problems arise.

• Administer and support CRM and FP&A systems, ensuring availability, stability, and functionality.

• Collaborate with business users and external vendors/system integrators to troubleshoot and resolve technical and functional issues.

Automation & Workflow Optimisation (15%)

• Design, develop, and maintain automations using Microsoft Power Automate and Python scripting.

• Improve cross-platform efficiency by reducing manual tasks and streamlining data flows

AI/ML Enablement (15%)

• Leverage prebuilt AI tools such as ChatGPT and Microsoft Copilot to support workflow enhancements.

• Contribute to early-stage AI/ML workflows by applying a basic understanding of machine learning concepts and Python-based automation. IT Operations, Web Apps, & Security

Support (10%)

• Act as an internal IT/business partner, helping bridge business needs with digital tools and platforms.

• Provide basic IT support to team members when necessary, and serve as a liaison with the outsourced service desk to ensure smooth coordination and ticket resolution.

• Coordinate website maintenance and backups in collaboration with third-party vendors.

• Develop and deliver IT security training and awareness modules for team members to support best practices in digital safety.

As and when required, other responsibilities and projects will be allocated by line management.