Customer Care Advisor (ID: 681978) | Budget up to S$4k (ATTN: SUNJ) - #1107524

Responsibilities:

• Provide accurate and professional track-and-trace services to customers and other relevant parties in accordance with service guidelines and processes 

• Investigate shipment incidents such as undelivered, returned, misrouted, delayed, lost or damaged items

• Provide effective customer service by addressing specific needs and resolve service-related issues in line with established performance standards

• Support contact center by handling overflow calls, responding to queries on pricing, customs requirements, and other service-related matters 

Job Requirements:

• A level and above

• 1-4 years of relevant experiences in Customer Service environment

• Possess good communication, customer facing and interaction skills

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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