Sales Admin/Coordinator - Customer Service (ERP/CRM System) - Up to $3,500+AWS - #1107444

• Position : Sales Admin/Coordinator - Customer Service (ERP/CRM System) - Up to $3,500+AWS

• Location : Gambas Crescent

• Working hours : Monday - Friday 9am - 6:30PM

• Salary (commensurate with experience) : Up to $3,500 + AWS + 14 Days Leave

• Duration : Permanent

• Industry : Semiconductor

Main Responsibilities:

• Receiving and processing sales orders via phone, email, or customers' online platforms, ensuring accuracy and efficiency, maintaining healthy sales orders and fulfilment of orders in our ERP system.

• Maintaining and updating customer records, responding to inquiries, and providing excellent customer service.

• Compiling and analyzing sales data, generating weekly/ monthly reports, and tracking key performance indicators (KPIs).

• Assisting the sales team with various tasks, including preparing documentations and coordinating logistics.

• Maintaining organized records of sales transactions, customer information, and other relevant data.

• Interacting directly with reps and partners for local and overseas queries. Your tasks may range from addressing their queries and keeping them informed about their orders, to handling any issues or complaints they might have.

• Other ad-hoc activities assigned

Requirements:

• Familiarity with sales software, ERP/CRM systems, and Microsoft Office Suite (Word, Excel, PowerPoint

• ITE business or engineering certifications.

• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.