Coordinator (Contract till 31 March 2026) - #1107137
National Healthcare Group Polyclinics

We are seeking a dedicated Social Prescribing Coordinator to connect patients with community activities and support their well-being through social engagement.
1) Patient Engagement
Engage patients referred from the care team either in polyclinic or via telephone call on attending community activities.
Provide patients with a list of community activities, identify activities of interest and assist in sign-up.
Promote and encourage patients on the benefits of attending community activities.
Contact patient to follow-up on their attendance at the community activity.
Assist patient with way-finding and general enquiries.
Provide patients with a questionnaire and assist with completion, if required.
2) Community Partners Engagement
Consolidate community activities and its schedule from community partners in the vicinity of the polyclinic.
Collate patient sign-up sheet to community partners for tracking.
Obtain patient’s attendance from community partners.
3) Administrative
Maintain a list of patients engaged and referred to community activities.
Update patient’s care team on the community activity that patient is referred to.
Requirements:
GCE O/ A levels, NITEC / Higher NITEC Certificate; or Diploma
Preferably with about 1-2 years of work experience in frontline or customer service, preferably in healthcare industry
Open to applicants with no work experience.
Pleasant disposition and a positive attitude towards work
Customer service oriented and passionate about serving people
A team player with good interpersonal and communication skills
Ability to multi-task and work in a fast-paced and dynamic environment
Technology-savvy
5.5 days' work week
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