Product Specialist (Insurance, Perm, Telesales) - #1107046

Location: Raffles Place, Interview in KL!

Working Hours: Mon – Fri: 9am to 6pm

Salary: Up to $3500 per month (with certs & experience)

Job Description:

• Achieve sales target KPIs, call quality and operational standards;

• Identify opportunities for cross-selling and up-selling;

• Handle and follow up with customer enquiries with confidence;

• Convert leads provided by the bank to sales through telemarketing activities;

• Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;

• Liaise with internal departments on policy fulfillment;

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Minimum GCE ‘O’ Level / Diploma with relevant experience

• Comfortable with outbound calls and stakeholder interactions

• Relevant insurance certifications such as BCP, PGI and HI

• Strong persuasion and negotiation skills

• Patient and resilient to handle rejection and objections

• Independent, organized, and positive worker with excellent interpersonal skills

• Good team player with ability to multitask and meets high service standards;