Customer & Technical Engineer - #1107023

Job title: Customer & Technical Engineer
Reference ID: 36673

Our client, a well-established Japanese company renowned for its innovative small electric motors and motion control systems, is seeking a Customer & Technical Engineer. This role involves supporting indoor sales activities by understanding the company’s products and effectively liaising with customers.

Department: Sales/Engineering

【 Responsibilities 】
- Support indoor sales activities by understanding customer needs and providing solutions.
- Handle customer inquiries and recommend solutions based on their requirements.
- Build and maintain strong relationships with existing customers.
- Identify and develop potential new customers.
- Learn the AC/BL/ST/ACT product knowledge (Product categories, like AC motor, BL motor) to support the sales activities
- Provide Technical seminars for local & overseas customers
- Handle customers' technical inquiries, field service & setup support
- Provide network setup support to customers

【 What you will receive 】
- Variable Bonus (Depending on the company and individual performance, up to 3-4 months)
- Annual Leave: 12 days (pro-rated for the first year, additional 1 day after 3 years, and up to 20 days)
- Medical Leave: 14 days
- Learning Leave: 5 days
- Learning & Career Advancement opportunities
- Medical Allowance: Up to S$70/time
- Company Phone will be provided
- Transportation Allowance: Reimbursement basis for MRT & Bus from home to office and vice versa

【 Requirements & Preferences 】

(Must)
- NITEC/Diploma in Electronics or Electrical Engineering
- At least 1-2 years of indoor sales/customer relations experience in the Electrical Engineering field
- Strong technical knowledge and hands-on experience with AC motor, BL motor, or similar products
- Proficient in Microsoft Word, Excel, and PowerPoint
- Ability to communicate in English and Mandarin fluently for day-to-day liaising with English and Mandarin-speaking customers
- Willingness to learn technical content is required (especially product knowledge)
- Willingness to visit the client, if required

(Advantageous)
- Bachelor's Degree in Electronics or Electrical Engineering
- Experience in handling products such as AC motors and BL motors would be ideal
- Understanding AZ network products together with PLC would be advantageous!
- Experience working in a Japanese company

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We regret that only shortlisted candidates will be notified.

Registration No.: R1874034 (Niltasha Binte Ibrahim)
Recruitment Licence: 12C5051