Senior Engineer (Server Administrator) - #1106332

The Engineer is responsible for technical support on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation; managing and monitoring all installed system and infrastructure; ensuring the highest levels of systems and infrastructure availability.

Responsibilities :

• Provide technical support and administration on Windows 2012 / 2016 / 2019 / 2022 Server, Microsoft Active Directory/ADFS/DNS/DHCP, Office 365, Red Hat Linux Servers and AWS (Amazon Web Services) Cloud Environment.

• Installing, configuring, testing and maintaining operating systems, application software and system management tools, including system and file restoration (if required).

• Monitor (and respond to) all system alerts and provide daily technical support in terms of troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.

• Collaborate with the Cyber Security team and perform regular system and security patches on a timely basis.

• Perform ad-hoc root cause analysis and problem resolution.

• Coordinate with the IT Infrastructure and Operations Manager in system capacity planning and management.

• Monitor IT tickets and provide appropriate resolution on a timely basis.

• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.

• Assist on the coordination of internal and external IT audit for the IT Infrastructure.

• Assist his/her immediate superior in defining the methods for issue resolution and prevention.

• Perform other duties as assigned.

Requirements:

• Diploma/Bachelor degree in Information Technology, Computer Engineering or equivalent

• At least 5 years of relevant working experience in system administration and cloud operations.

• AWS Certified SysOps Administrator, Microsoft Certified System Engineer (MCSE), and Red Hat Certified Engineer (RHCE).

• Strong knowledge on VMWare

• Strong knowledge on Windows Active Directory, ADFS, DNS, DHCP and Office 365.

• Database management experience is preferred.

• Must be independent and proactive.

• Good interpersonal, communication and analytical skills.

• ITIL Certification Foundation Level will be an advantage.

• Good command of English language (written and oral).

• Be ready to be on standby and perform system maintenance activities after office-hours, if required.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

 We regret only shortlisted candidates will be notified.