Patient Engagement Executive (Primary Care Settings) - #1106054

• Reputable organization

• Good working environment

• Competitive remuneration package

As a Patient Engagement Executive, you will be responsible for the following duties:

• Actively engage patients to promote their participation in various programmes, such as Healthier SG (HSG), Chronic Disease Management Programmes (CDMP), diabetic screenings, nurse counselling, and community care initiatives.

• Initiate outreach and follow-up calls with patients to coordinate appointment scheduling, issue timely reminders, collect feedback, and convey information pertaining to relevant programmes.

• Provide support to partners and affiliated clinics in identifying eligible patients and defaulters, as well as in monitoring patient progress.

• Assist partners and affiliated clinics in referring identified patients to appropriate community and social service providers.

• Facilitate the logistical arrangements for deploying nurses to partner and affiliated clinics, while serving as the liaison between the clinics and nursing staff to ensure seamless coordination and deployment.

• Ensure the accuracy of patient records and regularly update data within internal tracking systems.

• Respond to patient enquiries and concerns with professionalism, empathy, and strict adherence to confidentiality protocols.

• Support the preparation of reports, monitor key performance indicators (KPIs), and ensure adherence to Ministry of Health (MOH) documentation requirements.

• Assist in any other duties assigned. 

Requirements:

• Minimum GCE O Level with relevant experience in healthcare preferred

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email:  [email protected]

We regret to inform you that only shortlisted candidates will be notified.
ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777