Laundry and Uniform Manager - #1105870

Position Overview

The Laundry and Uniform Manager is responsible for overseeing the daily operations of the hotel's laundry and uniform department. This role ensures that all linen, guest laundry, staff uniforms, and related items are cleaned, handled, and distributed efficiently and to the highest hygiene and quality standards. The manager ensures timely delivery, proper inventory control, and that all team members adhere to hotel standards and health regulations.

The Role

Operations

• Oversee daily operations of laundry and uniform services including guest laundry, linens, uniforms, and special fabric care

• Ensure timely collection, cleaning, and distribution of all items per hotel quality standards

• Inspect laundry output for cleanliness, stain removal, and fabric condition

• Manage uniform room: distribution, fitting, alterations, repairs, and inventory

• Monitor and schedule preventive maintenance for all laundry equipment

• Work closely with housekeeping, engineering, and purchasing teams

• Manage guests feedbacks

Inventory & Cost Control

• Maintain appropriate par levels of linens and uniforms

• Track and control inventory; conduct regular stock takes and audits

• Monitor chemical and water usage to ensure cost efficiency

• Review departmental expenses and assist in annual budgeting

Compliance & Safety

• Ensure all processes comply with hotel, brand, and local hygiene and safety regulations

• Implement and update standard operating procedures (SOPs)

• Enforce proper handling of chemicals, machinery, and waste disposal

• Maintain cleanliness and organization of laundry and uniform facilities

Manage Team

• Identify training needs of the department and implement a training plan in conjunction with the department heads to close gaps

• Be involved in career progression and succession planning of colleagues

Talent Profile

• Minimum Diploma qualification or equivalent

• At least 3 years of experience in hotel laundry operations

• Prior experience in managing a team

• Knowledge of proper cleaning techniques, requirements and use of equipment and proper chemical handling

• Knowledge on financial reports

• Ability to endure abundant physical movements in carrying out job duties