Operations Associate (Class 3 Driving, 5.5 Days) - #1105869

About Us 

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Your Role:

The Operations Associate (LyloDrive) is responsible for overseeing the daily operations of the short term car rental business, ensuring smooth vehicle management, customer satisfaction, compliance, and efficient operational workflows. This role requires strong organisational skills, attention to detail, and the ability to coordinate across multiple departments.

Your Day-to-Day Adventures 

• Monitor vehicle availability, optimise fleet distribution across locations, and track utilisation rates

• Maintain and update booking systems with accurate vehicle availability and reservation statuses.

• Assist in managing vehicle parking requirements across all points of sale.

• Schedule regular maintenance, repairs, and inspections to ensure vehicle safety, cleanliness, and operational readiness.

• Handle customer complaints or issues related to vehicle condition, booking, or billing swiftly and effectively.

• Maintain records of vehicle registrations, insurance, permits, and driver documents

• Administer and coordinate submission of necessary paperwork for any road traffic violations in a timely manner

• Liaise with accident and breakdown teams to ensure timely resolution

• Prepare daily, weekly, and monthly reports on fleet usage and performance metrics

What Makes You a Perfect Fit 

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Knowledge of fleet management systems and reservation software.

• Understanding of local transportation laws and safety standards.

• Problem-solving mindset with attention to detail.

• Previous experience in vehicle rental, logistics, or operations preferred.

• Class 3 Local Driving License with minimum of 2 years driving experience.

• Willing to work on a rostered 5.5 days calendar workweek.

  
  

Ready to Drive the Extra Mile? 

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!