Operations Admin - #1105598

Bakery Division

(BreadTalk, Toast Box, Thye Moh Chan, Wu Pao Chun)

Key Responsibilities:

Administrative Efficiency and Support

• Manage and streamline day-to-day administrative operations across all departments.

• Maintain office systems, including data management and filing (both digital and physical).

• Coordinate with HR, IT, Procurement, and Finance to ensure seamless administrative processes.

Cross-Functional Coordination

• Serve as the liaison between different departments for administrative support needs.

• Assist operational teams (e.g., Queen’s Coffee, Central Kitchen, Toast Box, BreadTalk) with documentation, scheduling, and internal communication.

Compliance and Office Standards

• Ensure compliance with internal policies and regulatory requirements

• Maintain records for inspections, audits, and licenses in coordination with relevant departments.

Project and Event Support

• Provide administrative support for division-wide projects, including scheduling, documentation, and communication.

• Assist in planning and executing corporate events, meetings, and training sessions.

• Track project timelines and ensure timely submission of deliverables

Reporting and Documentation

• Maintain organized records of correspondence, meetings, and key administrative activities.

• Prepare regular administrative reports and summaries for management.

• Assist in creating presentations, reports, and internal communications as required.

Key Requirements:

Education and Certifications

• O’ Level, Diploma in Business Administration, Operations Management, or related fields.

• At least 2-3 years of relevant experience in operational excellence, process improvement, or a related field, preferably in the F&B industry or manufacturing.

• Proven track record in leading cross-functional teams and driving performance improvements.

Skills and Competencies

• Strong analytical and problem-solving skills, with the ability to interpret data and develop actionable plans.

• Excellent interpersonal and communication skills to interact effectively with various stakeholders.

• Proficient in project management, with the ability to manage multiple priorities and deadlines.

• Solid understanding of operational processes in F&B outlets, production kitchens, and support functions.