Barista cum Sales Assistant - #1105313

Barista cum Sales Assistant
- Passion in Coffee
- Understands the company culture and exemplifies the brand style;
- Lead and demonstrate the basics (Smile, greeting, responding, organization, safety, house rule and others);
- Familiar the whole floor operation; 
- Able to carry out the role of every floor position. (Host, server, cashier and others);
- Effective reporting and discussing with the direct report;
- Always provide a high quality of service and deliver excellent dining experience to all customers;
- Responds to questions or comments professionally and effectively. Reports, discuss or consult with Outlet 
   Manager directly;
- Ensure drink bar ingredients keep fresh and follow FEFO (first expired first out) standard;
- Assist on month-end stock take;
- Ensure outlet (floor and drink bar area) cleanliness, and always keep the outlet in excellent hygiene standards;
- Ensure outlet housekeeping are carry on as scheduled planned;
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
- Servicing customers and taking orders
- Sharing the coffee information with customers and guiding to choose the right order
- Customer engagement and support
- Optimise sales opportunities
- Monitoring and replenishment of stocks/inventory
- Analyse the sales performance within the department
- Handle the administrative functions of the department
- Perform any other work duties as and when assigned by superior.

Qualifications
- At least 1 year’ experience in the service industry
- Passion for F&B & Retail industry with proven experience in delivering excellent customer experiences 
- Proven experience in leading teams Strong interpersonal and communication skills 
- Able to multitask -and manage change in a fast-paced environment 
- Willingness to engage in shift work, which includes work on weekends and Public Holidays.

Benefits and Welfares

5 days work week
Friendly working environment 
Health and medical coverage
Career development and progression pathways