Order Management Executive - #1105130

Key Responsibilities:

• Review and process orders, ensuring accuracy in product details, quantities, and pricing.

• Maintain and update order information, including shipment dates, order revisions, and special requirements.

• Collaborate with Merchandising and Warehouse department to resolve issues related to order fulfilment and stock availability.

• Communicate order changes, delays, or fulfilment issues to relevant stakeholders, including internal teams and external partners.

• Generate and maintain order status reports, tracking the progress of orders to ensure timely delivery.

• Act as the point of contact for internal stakeholders and Franchise partners regarding order fulfilment, delivery timelines, and any order-specific inquiries.

Qualifications:

• Diploma in Business Administration, Supply Chain, or related field.

• 1–2 years of experience in order processing, fulfilment, or customer service, preferably in the retail industry.

• Strong attention to detail and organizational skills.

• Excellent communication skills with the ability to work across teams.

• Ability to work in a fast-paced environment and manage multiple priorities.