[Entry Level] Customer Service Advisor - Basic up to $2500,AWS+VB,North,West - #1104753

Summary :

• Basic up to $2600 + OT (Gross up to $3000)

• Largest Automotive Company in Singapore

• Good Staff benefit

• Entry level

Key Responsibility :

• Represent the company professionally with a positive and helpful attitude.

• Understand customer needs and provide accurate information and advice.

• Handle customer complaints and provide timely solutions; follow up to ensure resolution.

• Coordinate with customers, contractors, workshops, and other parties.

• Prepare quotations and create work orders.

• Issue job orders to workshops and contractors.

• Liaise with controllers and contractors on service quality and pricing.

• Follow up on vehicle servicing or repairs and update customers.

• Manage service schedules and vehicle collection updates with customers.

• Investigate basic customer issues and recommend solutions within company guidelines.

• Escalate complex issues to supervisors.

• Perform other duties as assigned by the supervisor.

Job Requirements :

• Entry level is welcome to apply as training provided.

• Proficient in MS Office; CRM system knowledge is a plus.

• Good communication skills; attentive, adaptable, and reliable.

• Willing to perform OT when needed.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | ALAN TAN WEI HUI (R25129706)