System Support Engineer - #1104718

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap. 

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.

• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.

• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.

• Ensure security and proper access control of all IT systems, networks and data, so they are free from malware, spyware, hacking, illegal software and unauthorized access.

• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.

• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.

• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.

• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.

• Minimum 3 years of working as a system support engineer in the manufacturing industry or other similar roles.

• Proficient in Microsoft Excel functions

• Good communication skills