Workshop Manager (Automotive) - #1104579

You will oversee the day-to-day operation of the workshop, ensuring that all jobs are completed on time, within budget, and to required quality standards.  This role involves managing a team of technicians, ensuring a safe working environment and maintaining equipment and tools.

Key Responsibilities :

• Plan, supervise, and manage daily workshop operations to ensure efficiency, schedule adherence, and maximum productivity.

• Monitor job progress and coordinate with technicians and vendors to avoid job delays and meet deadlines.  

•  Optimize manpower allocation and scheduling for effective task

• Maintain accurate records of workshop activities, including job cards/sheets, inventories, and work orders. 

• Ensure compliance with health and safety regulations through regular inspections and workplace organization. 

• Conduct audits to assess performance, identify improvements, and enhance workflow using management software and technology, including troubleshooting and resolving issues independently and collaboratively.

• Maintain high customer satisfaction by delivering quality service, managing expectations, and resolving complaints. This includes reporting workshop performance metrics, such as job completion rates and productivity, to management. 

• Manage Parts procurement and Inventory

• Manage logistics to ensure timely delivery

• Issue PO and DO (including inspect incoming parts)

• Collaborate with vendors to optimize procurement processes  

• Handle any additional tasks as assigned to support operations.

Requirements

• Minimum Diploma with 3 years of relevant experience in managing workshop operations and inventory

• Good planning and organisation skills

• Process-driven, highly motivated and results-oriented

• Possess a valid Class 3 driver’s licence