Senior Executive, HRIS (SuccessFactors) - #1104563

Job Responsibilities:

• Provide first level support and resolution for HR Systems-related issues and/or requests.

• Support SuccessFactors including foundation objects setup and management, administration of user access, troubleshooting, adjustments, and mass loading of data on a need-basis.

• Liaise with AMS partner and system vendors for issues, solutioning and enhancement requests.

• Coordinate between HR users, Payroll team and system vendor on issues, enhancements and/or CR raised. Follow-through till completion and roll out based on timeline.

• Develop new or update existing user guides on new functionality or processes.

• Contribute to initiatives to drive operational efficiency in the HR process using technology.

• Coordinate for and support Project leads in managing timeline, requirement, team members, appointed vendors and implementers on related HR Projects.

• Conduct all testing activities for implementation, enhancements, regular system updates and proposed functional changes in the system.

• Conducts HR systems training for end users and manages all communications relating to the system if required.

• Other ad-hoc HR projects as assigned

Job Requirements:

• Minimum 3-5 years of working experience in the area of HRIS system setup, implementation, enhancement and maintenance

• Diploma or Degree in HR or IT relevant discipline

• Experience with SuccessFactors support or implementation is a must

• Ability to analyze business process requirements, understand HR domain knowledge and translate into HRIS system requirements

• Good understanding of development and testing cycles, skills in data management and experience in HRIS project management/ support

• Independent team player with the ability to multi-task

• Strong problem solving and analytical skills

• Positive working attitude