Centre Executive - #1103782

• Assist the Manager in overseeing day-to-day centre operations and supervising volunteers and part-time staff

• Plan shift timetables for staff and volunteers to ensure adequate coverage

• Organise and run health, wellness, and social activities for seniors, ensuring alignment with MOH guidelines and performance indicators

• Ensure high standards of customer service and the safety and well-being of all clients

• Initiate and maintain case records for each senior household, assessing and documenting individual needs

• Establish connections with external agencies and community resources to support seniors’ welfare

• Oversee the Alert Alarm System (AAS) and provide assistance during operating hours

• Maintain updated records of seniors and volunteers, and prepare reports for management and funders

• Ensure the centre's facilities are clean, well-maintained, and conducive for activities

• Review and improve operational processes to meet KPIs, financial goals, and respond to feedback from staff and residents

Requirements

• Minimum Diploma from a recognised institution; experience in eldercare or hospitality is a plus

• Genuine interest in working with seniors, with the ability to engage, befriend, and motivate them

• Capable of planning and facilitating diverse care programmes (e.g., art & craft, news chats, cooking therapy).

• Self-motivated, resourceful, and able to work independently or as part of a team with minimal supervision.

• Able to perform administrative duties and proficient in basic Microsoft Office tools.