Temp Admin and Customer Service Officer, Learning Programmes (Government) - #1103759

This position will start off as about 6 months contract.

Location:
Social Service Institute, next to Tiong Bahru MRT

Responsibilities:

• Provide customer service, course administration and logistics support for courses, assessments, events, etc.

• Attend to phone calls, emails and walk-in enquiries.

• Ensure good overall customer experience.

• Handle and process course enrolment application from learners and organisations.

• Work with Programme Managers to ensure smooth conduct of the courses / events assigned.

• Follow-up on invoices, outstanding payments, refunds, appeals/waivers, etc.

• Provide necessary learners’ support to ensure smooth operation of the day to day classes for the programmes assigned.

• Other duties as assigned.

Working Hour:

Mon to Thu 8.30am to 6.00pm, Fri 8.30am to 5.30pm

Salary:

$2500-$2900

Thank you!

Toh Kim Leng (Glendon)
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182