IT Admin Assistant (Contract) - #1103658

Work Location: 6 Tampines Industrial Avenue 5 Singapore 528760
Work Day: Monday to Friday (8.30am to 5.30pm)

Responsibilities

• Provide IT helpdesk support to internal users, including remote troubleshooting and assistance

• Set up laptops and configure Active Directory (AD) profiles, manage system access for new staff onboarding

• Manage user accounts – creation, modification, termination and access control

• Track and manage IT assets, including inventory control, labelling, issuing of devices etc.

• Support IT server room and infrastructure health checks

• Troubleshoot computer and label printing issues, escalating major problems to IT teams

• Perform routine permission reviews and document changes for compliance and audit readiness

• Maintain IT security trackers, server room access logs, and non-compliance lists

• Support security-related tasks, such as assisting with vulnerability scans, monitoring risk mitigation actions, and security action tracking

• Monitor server backups and network status

• Monitor ticketing system for manufacturing-related issues and provide support

• Execute basic SQL queries (with guidance) to extract transaction data

• Assist in root cause analysis and the identification of recurring IT issues

Requirements

• Min. diploma or above, with IT/Computer Engineering domain preferred

• IT savvy, bilingual (English & Mandarin, to support end users)

• Min 1 year of experience

• Prefer has IT helpdesk experience for end user support and office administration

• Good attitude and characteristic; follow instructions, willing to learn and communication

• OK with 3 to 6 months contract (might be shorter or longer)

• Immediately available or able to join within short notice period