Visitor Service Admin | Bukit Timah | 3 Month's Contract (Renewable) - #1103567

Be part of a meaningful mission to preserve and promote our rich botanical heritage. Whether you're just starting out or an experienced professional, this is a unique opportunity to grow your career in an inspiring and purpose-driven environment.

• Location: Napier MRT

• Working Days / Hours: Mon - Fri / 9am - 6pm

• Basic Salary: $2000 + MPI (Monthly Performance Incentives)

Job Scope

• Perform roving duties to assist visitors and ensure a smooth, welcoming experience

• Handle and safeguard personal data in line with policies and regulations

• Maintain the confidentiality and secure handling of personal or sensitive information in accordance with policies

• Handle, review, and process basic feedback, enquiries, and service requests submitted through designated internal platforms

• Classify and prioritize cases based on established criteria to support timely and appropriate follow-up actions

• Deliver clear and accurate responses to public enquiries related to available services, policies, and operational procedures

• Escalate complex issues as needed and follow SOPs in all interaction

• Follow established SOPs and uphold service excellence standards when addressing public interactions

• Any other ad-hoc duties as assigned

Requirements

• Minimum GCE O Level, NITEC or equivalent 

• Minimum 1 year of administrative experience,  email writing skills is advantageous

• Good communication skills and good command of English

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

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EA License No: 90C3494

EA Personnel No: R1103939

EA Personnel Name: Ng Hui Jun