Operation Manager (Foodcourt /Coffee shop ) (Lead area manager) - #1103525

Key Responsibilities:

Operations Management

• Lead Area Managers to drive sales and ensure smooth daily operations across Foodcourts and Coffeeshops.

• Implement SOPs, set operational direction, and uphold service quality.

• Manage tenant relations, leasing, rental collections, and ensure compliance with NEA, SFA, Civil Defence and landlord requirements.

• Oversee tenant mix, fill vacancies, and support marketing of stalls and joint promotions.

• Ensure timely follow-up on inspections, legal matters, and debt recovery.

• Support business expansion, renovations, and new outlet openings.

• Monitor outlet financials, budgets, P&L performance, and propose cost-saving measures.

• Conduct regular audits on hygiene, service, pricing and tenant performance.

• Lead tenant and contractor meetings; ensure proper M&E works execution.

Administrative & Team Leadership

• Evaluate staff performance, recommend promotions/training, and handle disciplinary matters.

• Communicate company policies to teams and tenants effectively.

• Manage daily cash collection, petty cash, and ensure accurate reporting.

• Submit timely reports to senior management and maintain cost control.

• Take necessary actions on non-compliance by tenants or contractors.

Requirements:

• Degree/Diploma holder with 5+ years in senior F&B, leasing, or FMCG operations.

• Strong in business development, leasing/tendering, and stakeholder management.

• Proficient in MS Office; fluent in English and Mandarin to effectively communicate with Mandarin-speaking clients.

• Skilled in negotiation, project management, and financial analysis.

• Team-oriented with strong leadership, adaptability, and communication skills.

Interested applicants please send your resume to [email protected] or press apply now

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253) 
Tee Siew Mei (R1219651)