Call Centre Associate / Office Hours / AMK & Tg Pagar! - #1103438

TempServ Pte Ltd

Date: 7 hours ago

District: Ang Mo Kio

Salary: $2,200 - $2,500 / month

Contract type: Full time

Work schedule: Full day

Responsibilities:

Handle customers’ queries (via telephone / email) escalated from Call Centre
Reports to the team lead and Contact Centre Manager
Assist in the documentation of operational procedures
Respond promptly to and record details of customer enquiries
Handle and resolve issues raised by customers and record details of actions taken
Escalate requests and unresolved issues to management

Requirements:

Min ‘O’ level /'N' level with Nitec / Diploma in any discipline
Experience in Customer Service and Call Centre role
Possess excellent customer service, communication and interpersonal skills

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd
License No: 06C3745
Ivy Ng/ EA Personnel No: R1102590

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