IT Support Assistant (School Deployment) / Resume Booster + Bonus - #1103323

Job overview:

1. Weekdays / 7am-4pm

2. Public Sector Exposure

3. Career Development + Skill Enhancement

4. With variable bonus

Job Responsibilities:

• Perform End User Support – Client Management 

• Perform troubleshooting for client platform related problems. 

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. 

• Perform service request related to client platforms. 

• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. 

• Involve in client platform implementation/upgrade project. 

• Perform follow-up with vendor on replacement of hardware. 

• Perform asset management & update asset records. 

• Perform user account management (eg. Create password, reset & delete) 

• Perform local server administration to facilitate software distribution & patch management service. 

• Manage client platform implementation / upgrade project. 

• Ensure deliverables meet service level requirement. Propose and implement action plan when required. 

• Established facility management standards/best practices to ensure operation consistency across project / facility management teams. 

• Submit progress reports 

Job Requirements:

• Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline 

• Preferably with 1 or more years related experience in Technology Administration.  

• Computer literacy in MS Office 

• Candidates who comfortable to pull / push mobile Karts. 

• Advantageous: experience in educational IT environments or school tech support. 

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified. 

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

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