Programme & Admin Executive - #1103241

Founded in 2012, our client is a premier MOE-registered English enrichment brand with 13 centres across Singapore.

Key Responsibilities

Programme Coordination & Learner Support

• Serve as a key liaison among students, trainers, departments, and external organisations to ensure training programmes run efficiently.

• Oversee the smooth day-to-day operations of learning programmes and events.

• Assist in classroom facilitation and ensure training sessions are well-prepared and effectively run.

• Prepare and manage course materials to support engaging learning experiences.

• Monitor, update, and schedule all trainings to ensure regulatory and internal compliance.

Customer Service & Frontline Support

• Be the welcoming face and voice of our organisation — handling front desk inquiries and hotline calls with a professional, helpful approach.

• Address and follow up on customer inquiries, feedback, and complaints with efficiency and care.

• Proactively engage prospective learners, coordinate trial classes, and guide them through the enrolment process.

• Manage class enrolments, student records, and facilitate payment processing.

• Support general admin tasks including data entry, report generation, and record management.

Requirements:

• Candidate must possess at least "O" Level or equivalent

• Minimum 1 year of relevant experience in managing enrichment centre, student care, or Kindergarten

• Possess good communication and coordination skills

• Proficient with Microsoft Office

• 5 days’ work week, including 1 weekend (4 weekdays + 1 weekend)

• Work Hour: Weekday from 12.30pm - 9.30pm Weekend from 8.30am - 6.30pm

Salary: Up to $4,000 + performance bonus

Working location: Woodlands

Cherie Cheong

EA Registration No.: R1548858

EA License No.: 25C2695