Information Technology & Solutions Executive - #1103088

Job responsibilities

·       Drive company IT matters and propose solutions to meet business objectives.

·       Maintenance of IT infrastructure, kiosk and provide Network and Security administration and support (Layer 2 and Layer 3 Switch, Access Point, EPP, EDR and Firewall)

·       Provide technical support to users on hardware and various applications (Windows 11, iOS and Android)

·       Communicate effectively with users to identify and resolve issues timely

·       Provide technical support, monitor system, security and EDR updates

·       Conduct periodic system preventive maintenance checks, patches updates and review log report

·       Perform server and network management

·       Maintain proper IT documentation, contracts, SOPs

·       Provide regular progress and status update, and follow through on IT projects

·       Ad-hoc duties assigned by Manager

·       Regular provide training to end user (M365 new feature or security update)

Job requirements

•         Minimum Diploma in Information Technology or equivalent.

•         CCNA, Microsoft Windows Certified, Cyber Security and etc.

•         Understanding NAS hardware and software components, network protocols, RAID configurations, security measures, and common troubleshooting scenarios.  

•         Preferably with a minimum of 2-3 years' experience in Deployment/Maintenance Server & Network / Access Point

•         Knowledge of cyber security is an added advantage.

•         Knowledge of Power Apps / Automate is an added advantage.

•         Strong in problem solving multi-tasking, systematic and organized

•         Must be a team player, self-motivated and able to work independently.