Service Coordinator - #1102891

In Helmsion Engineering, we believe each and everyone in the company are valuable in contributing to our business. Besides monetary rewards, we also provide on-job training.

Service Coordinator

Responsibilities

• Plan, coordinate and service job scheduling

• Monitoring service progress

• Communicating with service technician

• Liaising with customer and provide good customer service and attend to their enquiries

• Provide support to the Service/After Sales Department

• Involve with ERP pertaining to Service Department issue

• Monitoring attendance records of service technician

Requirements

• Diploma or Technical Education

• Excellent multi-lingual and interpersonal skills

• Excellent time-management with consistent follow-up skills

• Excellent relationship management skills with the ability to establish and maintain strong relationships with contacts

• Basic spare parts knowledge preferable

• Proficient in Microsoft Office and preferable with ERP experience

• You are also welcomed to apply if:

1) You are a team player with strong desire to learn and succeed

2) Positive, high energy, enthusiasm, drive with an extroverted character

3) Enjoy working and engaging with people from all walks of life, building professional networks with them