Executive , Housekeeping - #1102855

Required to work on Weekends & PHs when needed

5.5 / 6 days per week;  Rotating AM / PM / Night Shift when needed

Key Roles and Responsibilities

• Assist Manager in daily Housekeeping activities 

• Conduct daily roll-call and ensure that staff are properly attired and groomed and necessary information cascaded during the roll-call

• Supervise and assess the work performance of the housekeepers / porters in the daily deployment basis, to ensure the service delivery of operational needs is delivered as accordance to the contractual requirement.

• Ensure timely completion of all planned work schedules, prepare and maintain records as per standards required by the Company and Customer

• Handle feedbacks and complaints and update to the Manager accordingly

• Respond to user’s request promptly and update when it’s completed, escalate to Manager when necessary

• Assist in preparation of monthly reports, operating budgets and other relevant reports

• Perform any other relevant duties as and when assigned by the Superior

• Any other relevant duties as and when assigned by the Superior

Job Requirement

• At least 2 years of experience in Operations and leading a team

• Proficient in Microsoft Office Application for reports and preparation of presentation slides for monthly meeting.

• Strong interpersonal skill to interact with all levels of stakeholders such as clients on site, end users, and internal departments.

• Able to be a team player to assist the management team on the required inspections and reports.

• Self-starter with minimal supervision needed on the operation ground