Sales and Marketing Executive - #1102739

Key Responsibilities:

• Assist in daily operations and e-commerce fulfillment.

• Develop and manage sales strategies to grow B2B and B2C customer base

• Plan and execute digital marketing campaigns (Google Ads, Meta, EDMs)

• Build strong relationships with corporate and retail clients

• Monitor market trends and competitor activities

• Facilitate the order process from start to end (Order processing, invoicing, and completion)

• Work closely with internal teams to ensure smooth order fulfillment

• Respond to customer inquiries, providing timely and accurate information

• Assist customers with order placements, modifications, and cancellations.

• Communicate customer feedback, update databases and customer records

• Communicate with drivers and resolve missed/unfulfilled deliveries.

• Monitor and address issues related to order fulfillment and shipping.

• Experience in ERP systems such as processing invoices, e.g. AR/AP, will be an advantage.

• Liaise with the Warehouse Team on stock inventory when necessary.

• Execute general administrative duties, filing, and scanning on a daily basis.

• Provide administrative support to office and team as required in a timely, proactive, and diligent manner.

Requirements:

• Diploma/Degree in Business Administration, Marketing, or related field.

• Minimum 1-2 years of experience in Sales, Marketing or E-Commerce environment.

• Proficient in Microsoft Office, Google Sheets, and familiarity with E-commerce platforms.

• Strong organizational and multitasking skills.

• Excellent written and verbal communication.

• Positive attitude and willingness to learn.